Privacy Policy

Effective Date: 22-01-26

At Carbon District, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by third-party payment providers)

Non-Personal Information

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about orders, products, or promotions
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Payment processors
• Shipping and logistics partners
• Website hosting and analytics providers
• Legal authorities when required by law

All third parties are required to protect your information and use it only for the services they provide.

4. Cookies and Tracking Technologies

Carbon District uses cookies to:

• Enable core website functionality
• Remember preferences
• Analyze traffic and performance

You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no online transmission or storage method is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact us at info@carbondistrict.ae

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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